Privacy & Cookies

Privacy and Cookies Policy

At River Valley Garage, we are committed to protecting your privacy. This policy outlines how we use cookies and similar technologies on our website.

SSL Encryption: For enhanced privacy, all our web pages are SSL encrypted, ensuring secure and private browsing.

Understanding Cookies:

Cookies are small text files stored on your device when you visit a website. They help us enhance your user experience by remembering your actions and preferences.

Our Use of Cookies:

  • Types of Cookies We Use: We only use cookies where strictly necessary to ensure our website functions properly, especially for services like our online MOT booking form.

  • Analytics & Tracking: We respect your privacy; thus, we do not track your origin, pages visited, or your subsequent journey. 

  • Online MOT Booking Cookies: For our online MOT booking form, we use two session cookies: ASLBSACORS and ASLBSA. These cookies are essential for the form to function correctly, allowing us to maintain your session and remember your progress. They are temporary and will be removed once you close your browser.

  • Consent for Cookies: Your consent is not required for strictly necessary cookies, as they are essential for the service you have requested. However, we believe in transparency and therefore inform you about these cookies.

  • Controlling and Deleting Cookies: While strictly necessary cookies do not require consent, you can control and delete other types of cookies through your browser settings. For more information on managing cookies, please refer to your browser's help function.

Privacy and Personal Information:

  • No Registration Required: We don't require visitors to register any personal details. Browsing our site is entirely anonymous.

  • Information Submission: The only personal information we might hold is what you voluntarily submit via our contact form, like your email and address, to respond to your enquiry.

    In order to manage your MOT booking and provide you with the requested service, we need to access your booking information that contains your personal data. We will process your personal data for the intended purpose only and in accordance with our privacy policy.

  • Security Measures: We continuously review our security measures to protect the personal information submitted to our site. While we strive for complete security, data transmission over the Internet cannot be guaranteed as totally secure.

  • Protection of Personal Information: We take all reasonable steps to protect your transmitted personal information and secure it on our systems. Our contractors and associates are also obligated to respect the confidentiality of your information. However, we cannot be held responsible for unauthorised access to your personal information.

  • Compliance with Data Protection Laws: At River Valley Garage, we are committed to upholding the highest standards of privacy and data protection. Our practices are designed to comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy legislation.

    We ensure that personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only collect and use personal data where we have lawful grounds and legitimate business reasons to do so. We strive to ensure the information we collect is relevant and not excessive for its purpose.

    We take your privacy seriously and have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure. Our commitment extends to ensuring that our service providers and partners adhere to similar standards of data protection.

    Your rights under the data protection laws include the right to access, correct, delete, restrict, or object to our use of your personal data. If you have concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).

    For further details on how we process and protect your personal data, and how you can exercise your rights, please refer to the relevant sections of this policy or contact us directly.

Legal Disclosure:

  • Disclosure Situations: Personal information may be disclosed if necessary to identify, contact, or bring legal action against anyone damaging or interfering with our rights or property, our users, or anyone else who could be harmed by such activities. We may also disclose personal information if legally required.

Policy Updates

  • Policy Updates: We may update this policy from time to time. Please review it periodically for any changes.

Further Information and Enquiries:

If you have any questions about our use of cookies, privacy practices, or wish to inquire about your personal information on our site, please feel free to contact us via the form on our contact page.